Return Policy
At Creative Passions, we take pride in creating high-quality custom embroidery and transfer products made just for you. We want you to love your order, and we’re here to make things right if there’s ever an issue.
Returns & Refunds
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Because our products are custom-made, returns are accepted only for items that arrive damaged or defective.
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If something isn’t right, please contact us within 7 days of receiving your order.
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We may ask for photos of the item to help us resolve the issue quickly.
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Once we review the situation, we’ll provide a replacement or refund, whichever works best.
Exchanges
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Exchanges are available only for damaged or defective items.
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Contact us first, and we’ll guide you through the process smoothly.
Contact Us
We’re always happy to help! If you have questions or concerns, please feel free to contact us:
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(910)-463-0850
Thank you for choosing Creative Passions we look forward to bringing your custom designs to life!